![]() ![]() Van Bochoven's Time Capsule Memorial Register was launched in October of the same year to provide a crowdsourced official record of the serial numbers and lifespans of broken devices, which totalled 2,500 doomed devices before he stopped updating the site in February 2010, having reached 2,500 dead devices (plus a number of "prank" submissions from Windows users, whose attempts were evident from the incorrect serial numbers offered - come on, people). The cause identified independently by a number of people, mindful of previous problems with early versions of Apple's Airport (its wireless router), was with the power supply: the reckoning was that it overheated.Īt the time we did contact Apple, pointing to the results of the analysis we'd done with van Bochoven, and asking if it could confirm that there were problems with Time Capsule. The problem that we identified, with the help of Pim van Bochoven - who set up the Time Capsule Memorial Register after his own TC turned up its toes unexpectedly - was that after about 18 months, the systems simply stopped working. ![]() Which isn't much use for a device intended for backup. In a support document put out with absolutely no fanfare on Apple's Knowledge Base - no link from the front page, no press release - Apple says that "Some Time Capsules sold between approximately February 2008 and June 2008 may not power on or may shut down unexpectedly after starting up." In other words, they're dead: you can't get data onto them, and more importantly can't get it off. It's another embarrassment for Apple, following hard on the heels of rows over iPhone 4 reception issues (due to a longstanding error in iPhone software, according to Apple) and early problems with the iPad's Wi-Fi. You’ll find the Airport utility in there.But if you've got a dead Time Capsule and its serial doesn't lie in that range - ah, you're going to have to take that fight up with Apple. (Easy shortcut: click somewhere on the Desktop, which takes you to the Finder, then Command-Shift-U for Utilities. You can search for it (Spotlight menu), or find it in the Utilities folder (inside the Applications folder). This is Apple software, installed at the factory, so it ought to be on your Mac. How to use the Airport Utility on a Mac to update Airport firmware But, since Airport updates almost always provide enhanced security or performance or both, if an update is available, it’s a good idea to apply it. Remember, previous to the update being provided, your Airport was working fine. Just because Apple has a firmware update for the Airport doesn’t mean there’s something wrong or that your internet service is going to stop working if you don’t apply it right away. Here’s how you check, and here’s what you do about it.Īn Airport with a blinking yellow light may be working absolutely perfectly. Most of the time, it means there’s a firmware update for the Airport. It does not necessarily mean the Airport has a problem. A blinking yellow (Apple calls it “amber”) light is the Apple Airport’s way of getting your attention. ![]()
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